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Research Technical Operations is the home of the RSCH IT Helpdesk which handles the technical needs of departments
within the Office of Research organization.
We also support the Coastal and Marine Lab (CML),  Clinical Research and Trials Unit (CRTU), and the Rapid Response Lab (RRL).

If you work outside the Office of Research direct-reporting units, please contact your local IT Manager or support staff.

Is it plugged in and turned on?
Have you turned your device off and on again?
Are you connected to the network?